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Artificial Intelligence
Digital Strategy Execution

Artificial Intelligence

  Written By Jennifer Walkup Published date May 16, 2018 Artificial intelligence (AI), sometimes known as Machine intelligence, alludes to recreated intelligence


Written By Jennifer Walkup
Published date May 16, 2018

Artificial intelligence (AI), sometimes known as Machine intelligence, alludes to recreated intelligence in machines. Machines are programmed to “think” like humans and copy human behavior and actions, resulting in smart and automated capabilities. The main characteristic of AI is in its ability to take particular actions for a given objective. In spite of being automated, AI maintains human-like when completing its programmed tasks.

The science behind AI is based on the idea that human behavior can be characterized in such exact terms that a machine can impersonate it. AI aims to incorporate learning, reasoning, and discernment. Machines are wired using a cross-disciplinary approach positioned in mathematics, computer science, linguistics, psychology and others.

As technology progresses, previous benchmarks that once characterized artificial intelligence become obsolete. For example, machines that figure fundamental capacities or perceive messages through techniques, and ideal character recognition are no longer believed to have sufficient artificial intelligence, since the capacity it uses is now known as nothing more than natural computer work.


Role of Artificial Intelligence in Business

AI’s advancements sometimes elicit negative reactions. This misguided judgment often comes from the depiction of AI in movies, which often portray AI in a dramatic and tragic fashion such as a world taken over by robots

Fortunately, AI isn’t negative like the movies would have you believe. Rather, here are many areas where AI is guaranteed to improve working conditions. Consider the zones of confirmation below and how AI has helped advance many workplaces with new capabilities, as opposed to the science fiction cautionary tales of the movies.


1.  AI in HR

When it comes to recruiting employees, the process can be challenging and stressful. HR can benefit from AI in a scenario where they receive thousands of resumes for an open position. AI can make it less stressful and save a lot of time. AI can sift the resumes based on a pre-determined set of criteria, reducing the mass of resumes so the HR staff can step in to do the rest of the work in far less time.


2.  AI in Time Management

One of the most essential elements behind a company’s success is proper time management. Because of this, many companies are finding ways to implement AI in time management and improve their forecasting based on the data they have. AI help them predict the best timing and expand their resources when they need it most.


3.  AI in Customer Service

An organization’s customer service reputation can be a driving source of their ultimate success. Dealing with so many calls, emails, messages and queries can be frustrating and time consuming. This issue can be resolved by implementing AI in customer service. An example of this might be chat-bot replies to the clients promptly, as customers can be efficiently managed with a chat-bot to handle many customer queries or problems.


4. Al in Financial Services

AI has discovered a home in financial services that has expanded to various business applications. In the field of finance, Artificial Intelligence has been used for some time. Some example of areas benefiting from AI are:

  • Credit approval screening
  • Mortgage chance evaluation
  • Project administration and offering procedure
  • Financial and monetary determining
  • Risk rating of trade exchanged, settled wage ventures
  • Detection of regularities in security value developments
  • Prediction of default and bankruptcy
  • Security/or potentially Asset Portfolio Management.


Artificial Intelligence and Leadership Development Program

Learning and development leaders have realized the significance of allocating resources into a versatile learning system that can adapt to the issues of the modern-day learner. Because of that, it is important, and now easier, to break down and conduct learning in a compelling and customized way.

Successful organizations use learning technologies to create educational programs in light of data-driven techniques, enormous data analysis, and estimation of learning results. Organizations are often in search of data researchers to fabricate models that concentrate on the most effective learning designs and activities to meet the goals of their business.

Artificial intelligence can create many models in the time frame of a week, rather than the two or three models that data researchers could create in the same time frame. Discussion of artificial intelligence and its expanding capacity to examine data is changing the learning and development industry. Especially when we consider how artificial intelligence “investigates the ability of machines to perform undertakings that regularly require human insight, for example, reasoning, arranging, learning and understanding language.”

Artificial intelligence, much like a human mind, shows signs of improving with practice.


Business Transformation: Impact of Artificial Intelligence

In today’s era of digital transformation, Artificial intelligence will bring plenty of positive changes to many organizations. This change will empower new and innovative business plans and project management approaches, as companies take advantage of the role information science can play in their success. In the time where old techniques such as highly bureaucratic, rigid scope and schedule are becoming out of date, this is the perfect time for embracing these new options in business.

Artificial intelligence’s deployment has proven to increase the productivity and accuracy of comparable human activity. In certain areas, it is already matching human capabilities. According to C-level executives, AI technologies will impact leadership activities by affecting their:

i) Operational excellence

ii) The ability to be more agile and responsive

iii) The ability to be competitive even with the current shortages of aptly skilled and talented people.

Instead of replacing manpower, AI can be expected to be used as a supporting element to improve an organization’s performance in less time. For example, in cybersecurity as well as in CRM systems in management fields, AI is already working side by side with top experts for the most successful results.

Utilization of Artificial Intelligence is becoming more widespread every day and will continue to be an integral part of business planning and growth. AI is the future. We need to all embrace it, before our competition does.




Posted by
Sajid Khan

Sajid Khan is the President at MicroAgility and has over three decades of management and consulting experience. He leads the efforts in many projects including operational improvements, cost reduction, and managing growth. Sajid strives to help others succeed and to create opportunities that are sustainable and uplifting for humanity — always guided by the virtues of hard work, quality, and kindness

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