Citi COO Arun Sinha on IT trends and challenges in the banking industry
September 20, 2024
8 Min Read
Arun Sinha
COO & Head of Channel, Enterprise Services Citi
With over two decades of experience in the financial services industry, Arun has held key leadership roles across global organizations. Currently serving as Managing Director at RBC Capital Markets, they lead strategic initiatives to drive growth and operational excellence.
Sajid A. Khan
President, MicroAgility
Sajid, the founder of MicroAgility, brings over 30 years of experience in business transformation, with past roles at Deloitte, Merrill Lynch, and JP Morgan. At MicroAgility, he champions a people-first, agile approach to digital transformation, blending technology with human experiences. This vision has led to strong partnerships with businesses of all sizes, including Fortune 500 companies.
The aim of CXO Series of MicroAgility, Inc. has always been to help business executives find solutions and perspectives to their respective industry’s on-going challenges and trends through discussions and talks of industry experts and veterans.
Maintaining the legacy, Sajid Khan spearheading CXO Series, brought another very interesting and much awaited interview of COO, Arun Sinha from Citi. The discussion centered around IT trends & challenges faced by the banking industry.
Arun shared the effects of pandemic during the past year on banking industry, adoption of new trends in future for digital banking & how the cryptocurrency would impact traditional financial products.
Link to view podcast: https://www.youtube.com/watch?v=TcMpHo3zFRY&t=22s
We are looking forward to continuing sharing valuable insights from C-Level Executives. Give us a follow to stay up to date with the series!
If you are interested in joining the Series, please send an email to Al, at: AAbbas@MicroAgility.com
Transform Your Business with Microagility
Let's turn your challenges into opportunities
Who we are
NEWSROOM
Get the latest news and updates about MicroAgility
©2024 MICROAGILITY, INC. ALL RIGHTS RESERVED
Privacy policy
MicroAgility respects your concerns about privacy, and it is our endeavor and objective to provide excellent quality service to all our clients. This privacy policy has been formulated to help you understand the nature of the information we collect from you when you visit our website and how this personal information will be treated by us.
Browsing
We have not configured this website to collect any personal information from your computer when you browse this site. Only information that you voluntarily and knowingly provide will be used.
Data collection and consent
When you visit our website, we may collect certain information such as your IP address, browser type, and other technical details to improve your experience. Additionally, you may voluntarily provide personal information such as your name and contact details when interacting with certain features, such as forms or surveys.
We will only collect personal information with your explicit consent. You have the option to control or withdraw this consent at any time, including managing your preferences for cookies and other tracking technologies. Information on managing cookies can be found in our Cookies Policy.
Internet Protocol (IP) address:
Whenever you visit our corporate website, the server used by our web host will make a record of your IP address, the date and time of your visit, the type of internet browser you use, and the URL of any website that referred you to our site.
Web surveys
Our online web surveys enable us to gather specific information regarding issues such as your feedback on the look and feel of our website. Additionally, we may request information on several elements of our customer service. Your feedback is vital, appreciated, and enables us to enhance the quality of customer service we provide. The provision of your name and other details is completely optional.
Links to other websites
Our website may contain links to other sites. MicroAgility is not responsible for the data collection practices, privacy policies, or content of those websites that are accessible via a link from this site.
Disclosure of information
MicroAgility will maintain the privacy and confidentiality of all personal information collected. Such information may only be disclosed when required by law or when, in good faith, we believe that such action is necessary or desirable to comply with the law or protect or defend the rights or property of MicroAgility, this site, or its users.
Information needed to execute the transactions you request
When we do require information from you, we will request you to submit it voluntarily. This information will help us get in touch with you and process your requests where applicable. The information may also be used for marketing or quality assurance purposes.
The information you provide will never be sold to any third party for their own marketing purposes without your express permission in writing, unless it is done on an aggregated basis for statistical purposes and research without any information that can be used to identify you.
Your rights
MicroAgility respects your rights concerning your personal data. You have the right to access, correct, or request the deletion of any personal information we hold about you. Should you wish to exercise these rights or withdraw your consent, please contact us, and we will respond promptly. We are committed to ensuring that your data is handled in a way that complies with relevant privacy regulations, such as the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), where applicable.
Quality assurance purposes
MicroAgility respects your rights concerning your personal data. You have the right to access, correct, or request the deletion of any personal information we hold about you. Should you wish to exercise these rights or withdraw your consent, please contact us, and we will respond promptly. We are committed to ensuring that your data is handled in a way that complies with relevant privacy regulations, such as the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), where applicable.
Contacting us with your questions and comments
Information you provide will be treated as confidential. Online forms request information to help us provide you with enhanced quality of customer care. MicroAgility will use such information to respond to your questions, comments, or requests.
Disclosure to third parties
We will not sell, trade, rent, or release any information to any third party outside MicroAgility, its business divisions, or its subsidiary companies. Disclosure may only be made upon an order from a judicial or regulatory authority.
Privacy policy changes
We reserve the right to change these privacy policy terms and conditions as and when necessary and appropriate. All changes will be updated here, and you will always be informed of what information we gather, how we might use it, and to whom we may disclose it.
Conclusion
Your privacy concerns are important to us. We hope this policy has been helpful in conveying this to you.
Terms of Use
MicroAgility and its affiliates (“MicroAgility” or “we”) provide content on this website (the “Site”) subject to the following terms and conditions (the “Terms”). We may periodically update the Terms, so please check back from time to time. These Terms were last updated on October 7th, 2003. By accessing and using this Site, you agree to these Terms. For an explanation of MicroAgility’s practices and policies related to the collection, use, and storage of our users’ information, please read our Privacy Policy.
Copyrights
All content and functionality on the Site, including text, graphics, logos, icons, and images, as well as the selection and arrangement thereof, is the exclusive property of MicroAgility or its licensors and is protected by U.S. and international copyright laws. All rights not expressly granted are reserved.
Trademarks
The trademarks, service marks, designs, and logos (collectively, the “Trademarks”) displayed on the Site are the registered and unregistered Trademarks of MicroAgility and its licensors. You agree that you will not refer to or attribute any information to MicroAgility or its licensors in any public medium (e.g., press releases, websites) for advertising or promotional purposes, or for the purpose of informing or influencing any third party. You also agree that you will not use or reproduce any Trademark of, or imply any endorsement by or relationship with, MicroAgility or its licensors without prior written consent.
Use of Site Content
MicroAgility hereby grants you a non-exclusive, non-transferable license to access, download, display, and print one copy of the content and functionality displayed on the Site (the “Site Content”) on any single computer solely for your internal business use, provided that you do not modify the Site Content in any way and that you retain all copyright and other proprietary notices displayed on the Site Content. You may not otherwise reproduce, modify, distribute, transmit, post, or disclose the Site Content without MicroAgility’s prior written consent.
User Postings
You acknowledge and agree that MicroAgility shall own and have the unrestricted right to use, publish, and otherwise exploit any and all information that you post or otherwise publish on the Site in postings, survey responses, or otherwise, and you hereby waive any claims against MicroAgility for any alleged or actual infringements of any rights of privacy, publicity, moral rights, or rights of attribution in connection with MicroAgility’s use and publication of such submissions.
You covenant that you shall not post or otherwise publish on the Site any materials that
(a) are threatening, libelous, defamatory, or obscene;
(b) would constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate the law;
(c) infringe the intellectual property, privacy, or other rights of any third parties;
(d) contain a computer virus or other destructive element;
(e) contain advertising; or
(f) constitute or contain false or misleading statements.
MicroAgility does not and cannot review all information posted to the Site by users and is not responsible for such information. However, MicroAgility reserves the right to refuse to post and the right to remove any information, in whole or in part, for any reason or no reason.
Notices of Infringement and Takedown by MicroAgility
MicroAgility prohibits the posting of any information that infringes or violates the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity.
If you believe that your intellectual property right (or such a right that you are responsible for enforcing) is infringed by any content on the Site, please write to MicroAgility at the address shown below, providing a written statement that includes:
(a) identification of the copyrighted work and/or intellectual property right claimed to have been infringed;
(b) identification of the allegedly infringing material on the Site that is requested to be removed;
(c) your name, address, daytime telephone number, and email address if available;
(d) a statement that you have a good faith belief that the use of the copyrighted work and/or exercise of the intellectual property right is not authorized by the owner, its agent, or the law; (e) a statement that the information in the notification is accurate, and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of the right that is allegedly infringed; and
(f) the signature of the intellectual property right owner or someone authorized on the owner’s behalf to assert infringement of the right.
MicroAgility will remove any posted submission that infringes the copyright or other intellectual property right of any person under U.S. law upon receipt of such a statement (or any statement in conformance with 17 U.S.C. § 512(c)(3)). U.S. law provides significant penalties for submitting such a statement falsely. Under appropriate circumstances, persons who repeatedly submit infringing or unlawful material will be prohibited from posting further submissions. MicroAgility’s contact for submission of notices under this Section 5 is:
MicroAgility, Inc. | 666 Plainsboro Road, #1116 | Plainsboro | NJ 08536
Data Protection and Privacy
MicroAgility is committed to protecting your personal data and ensuring your privacy. All personal information collected through this Site will be processed in accordance with our Privacy Policy and relevant data protection laws, including GDPR and CCPA. You have the right to access, correct, or delete your personal data. Should you have any concerns regarding your data privacy, please contact us, and we will respond promptly.
Disclaimers
The content and functionality on the Site are provided with the understanding that MicroAgility is not engaged in rendering professional advice or services to you. All content and functionality on the Site are provided “as is,” without warranty of any kind, either express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose.
MicroAgility and its third-party content providers make no warranties, express or implied, as to the ownership, accuracy, or adequacy of the Site Content. MicroAgility shall have no liability or responsibility for any information published on linked websites, contained in any user submissions published on the Site, or provided by third parties. Neither MicroAgility nor its third-party content providers shall be liable for any indirect, incidental, consequential, or punitive damages or for lost revenues or profits, whether or not advised of the possibility of such damages or losses and regardless of the theory of liability.
Limitation of Liability
To the maximum extent permitted by law, MicroAgility shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Site, including but not limited to any loss of revenue, profit, or data, regardless of the form of action or the basis of the claim.
Third-Party Websites
We may provide links to third-party websites, and some of the content appearing on this Site may be supplied by third parties (e.g., framing of third-party websites or incorporation through framesets of content supplied by third-party servers). MicroAgility has no responsibility for these third-party websites, which are governed by the Terms of Use and privacy policies, if any, of the applicable third-party content providers.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of New Jersey without reference to the principles of conflicts of laws thereof.
You're Leaving MicroAgility-Global
You're about to be redirected to MicroAgility-APAC. The content and services on this site are customized for the APAC region. Would you like to proceed or remain on the Global site?
Proceed to MicroAgility-APAC